ELLIE J PHOTOGRAPHY

TERMS AND CONDITIONS

 

The Terms and Conditions listed below are applicable for all photography bookings.  By booking a sitting with Ellie J Photography, it is assumed that you agree to these. You will be asked to sign a Terms and Conditions agreement form on the day of your sitting.

If you are not sure of anything, or would like some more information about these T&Cs, just ask as I am here to help.

We reserve the right to change these Terms and Conditions at any time.

Booking

The relevant session fee is payable by the Client in full at the time of booking to secure your appointment. Payments can be made by bank transfer, cash or cheque payable to Lorraine Jardim.  Please note, if paying by cheque your appointment will not be secure until your cheque has cleared.  The sitting fee is non-refundable.

Newborn Session Bookings

The best time to book a newborn session is before the birth to enable time to be reserved around the due date.  Babies rarely arrive on time, so it is important that Ellie J Photography be contacted immediately after the birth to confirm a booking.

Newborn/Child with Dog Photography

Ellie J Photography offers newborn/child with dog portraiture as part of her standard newborn or child portrait sessions and has only experienced exciting and enjoyable sessions with no issues of concern. To ensure this remains so, guidance on this subject is provided on the website here and must be read prior to booking.  Ellie J Photography will take every reasonable step to ensure safety during the session however, it is the sole responsibility of the Client/owners to control their dog(s) during the photography session. Clients must be confident prior to booking that their dog(s) can be trusted around their baby/child and should not book a session if there are any doubts in this regard.  The Client, not Ellie J Photography, will be responsible should an incident of any kind arise from the behaviour of the dog(s) brought to the studio.  The Client must also ensure that their dog(s) are house trained, healthy, fully vaccinated and wormed before bringing them into the studio for health and safety reasons. The Client will be asked to sign a disclaimer agreeing to all the above before the shoot commences.

Cancellation

If Ellie J Photography has to cancel the appointment, an alternative date will be offered where possible.  Where not possible, Ellie J Photography's liability shall be limited to a full refund of the sitting fee. 

At least 5 days notice is required for Client cancellations. An alternative date will be offered where possible, but cannot be guaranteed. 

For photography sessions involving babies and children, Ellie J Photography completely understands that illnesses can develop suddenly. For this reason, should a session be cancelled with less than 5 days notice due to sickness, an alternative date will be offered where possible.  Only two cancellations with less than 5 days notice is allowed before the session fee is retained.

Studio and Location Portrait Session Details and Terms

Ellie J Photography will end the session at their discretion when it is determined that adequate images in terms of quality and quantity have been captured. There will be no refund or credit for unused time.  

Ellie J Photography reserves the right to refuse a requested location for any reason.

Ellie J Photography will make every effort to comply with requests for specific photos.  Please ensure these are notified in advance of the sitting.  Due to factors such as weather or willingness/co-operation of subjects, it may not be possible for all of the images requested or expected to be captured. The Client is responsible for their children/pets at all sessions.

No cameras or cell phone cameras are allowed during a session.

Proof Images and Ordering

A low resolution, watermarked sample image from the session will be available on my Facebook business page within 48 hours of the sitting.  This is provided in order that clients can see an example from their session whilst waiting for the rest of their images to be processed. This image will be anonymous with no-one named however, Clients are free to tag and share this as they wish.

A password protected, on-line gallery of low resolution watermarked proof images will be published up to 4 weeks (depending on workloads) after the appointment date. This will contain anywhere from 15 images upwards from an average baby/child/pet/cakesmash session.  The number of images from a family group session will be dependant upon the number of group variations required and the average from a newborn session is 25 - 30, including family and individual parent images.  In all instances, this number is dependent upon factors such as willingness/co-operation of subjects and the weather should the shoot be outside.  If the total number of images is above or below the average amount, no credit will be given or additional charges applied. All images are processed in both colour and black and white, although some images will not be suitable for black and white conversion and will be provided as colour only.

The gallery will remain live for a period of two days.  After this time, it can be reinstated for a further 24 hours at a cost of £15.

Images not ordered within one month of completion will be deleted, unless the Client requests an extension in writing (a one month limit applies to all extensions). The digital files of all purchased images will be archived.

The proofs will have been professionally post-processed i.e. correction of certain elements in an image such as minor physical flaws, (skin blemishes,  dark eye shadows etc). Ellie J Photography is granted total artistic control over the final image.

Typically an order is fulfilled between seven days and 4 weeks from receipt of payment for goods, depending on the products ordered and photographer's workloads/commitments. Ellie J Photography does not accept responsibility for any delays cause by supplier interruptions or the postal service.

Payment for items ordered must be made in full at the time of ordering.   Print and product prices, which are subject to change at the discretion of Ellie J Photography, are available on the web site (prices valid at the time of placing an order will be honoured). 

By placing an order with Ellie J Photography, the Client is committing to buy the ordered products.

Print Sizes

Depending on print size requested, some cropping of an image may occur. Ellie J Photography will advise the Client if a particular print size ordered is unsuitable for the photograph in question.

Postage and Packing

Prints are posted out first class directly from our professional print lab and an additional fee to cover p&p is therefore applicable to each print order.

Disc purchases can either be sent out first class (again, for an additional fee) or collected in person from Ellie J Photography. If collection in person is preferred, Ellie J Photography will notify the client of her availability, based around work and family commitments.

Force Majeure

In the unlikely event of total photographic failure, injury or sickness beyond Ellie J Photography's control, their liability shall be a limited to a full refund of all monies paid. Your statutory rights are not affected.  Ellie J Photography holds full Public Liability and Professional Indemnity Insurance.

Copyright and Reproduction

The copyright of all images remains with Ellie J Photography.  The Client is permitted to reproduce their digitally purchased images for personal use only (i.e. not to alter or sell on in any way for profit, use for competition entry etc) This is a standard condition for Professional Photographers.

In the case of digital purchases, Ellie J Photography cannot be held responsible for the quality of print/products provided by a third party.

Model Release

The Client recognises that Ellie J Photography may use any of the session images anonymously for business promotion, instructional purposes or as work samples, including but not limited to via internet, studio display, publications and promotional material.

Data Protection

Ellie J Photography will store the Client's  name, contact details and session information privately and will not share these with any other business or organisation.